Refund policy

At Flounce London we hope that you are happy with your order but do understand that there are instances where you will need to return something to us. Returns are accepted within 28 days of the purchase date.

We do not accept returns or refunds on sale items, we only accept exchanges on sale items within 28 days of the purchase date. 

Black Friday sale - We accept returns within 28 days of the purchase date.

To make the experience as easy as possible we have tried to answer all your questions below.  If there is any question you cannot find the answer to then please email us at info@flouncelondon.com Our customer service team will answer Monday to Friday 9:30am-5:00pm (excluding Public Holidays).