Shipping

Standard UK Mainland Delivery

Delivered within 2-8 business days from dispatch of parcel (excludes Public holidays).

 

EU, Northern Ireland, Channel Islands

Delivered within 2-15 business days from dispatch of parcel (excludes Public holidays).

 

International delivery

Delivered within 3-25 business days from dispatch of parcel (excludes Public holidays).

Standard UK Mainland Delivery

Delivered within 2-4 business days (excludes Public holidays).

£4.99

 

EU, Northern Ireland, Channel Islands

Delivered within 2-11 business days (excludes Public holidays).

£15.99

 

International delivery

Delivered within 3-17 business days (excludes Public holidays).

£27.99

You can track your order with the tracking number provided in your Shipping Confirmation email.  There is a link provided that will take you to our order tracking page.  

You can also use your tracking number to track your order on any major external tracking site or the courier tracking pages. 

Please note: tracking is only available once the order has been despatched

Twisted Wunder ships worldwide with the following exceptions. We DO NOT ship to: Russia, North Korea, Sudan, Iran, Syria, and Cuba

EU, Northern Ireland, Channel Islands, Scottish Highlands, Isles of Wight & Scilly

Delivered within 2-11 business days (excludes Public holidays).

£15.99

 

International delivery

Delivered within 3-17 business days (excludes Public holidays).

£27.99

In rare cases, there might be a delay from a shipping carrier. In those instances, we do not take responsibility for the delay. We will honour any lost or missing item with a refund or replacement once it is confirmed missing by the courier. However, we do not refund for courier delays.

With the current global shipping situation & local strike action, we are experiencing delays from international and domestic shipping carriers. Please be aware that local and global shipping is still very unstable and suffering from delays.

If your delivery has encountered an issue or exception, or you have a concern, please reach out to us via email at info@flouncelondon.com and we will be more than happy to assist you.

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Flounce London. For more accurate information, we would suggest getting in touch with your local customs office or delivery service so you’re not surprised if there are any unexpected delivery charges upon delivery.